Project Description
The CHAM Integrated Digital Healthcare Transformation Project aims to modernize and unify CHAM’s healthcare delivery operations through the deployment of the Moyo Healthcare Ecosystem, built on the battle-tested Omni Sol Healthcare Platform.
This project will implement a comprehensive, end-to-end Medical ERP solution that integrates all points of healthcare value addition—including reception, emergency care, outpatient services, wards, theatres, laboratories, pharmacies, billing, admissions, medical aid claims, and management reporting—into a single digital ecosystem.
The solution enables real-time sharing of patient information, automated clinical and financial workflows, and secure system-to-system communication with medical aid societies, payment platforms, diagnostic equipment, and external specialists. With over a decade of successful use across Africa and millions of patient records already managed, the platform reflects the practical realities, regulatory environments, and operational nuances of healthcare delivery in the region.
Implementation will follow a structured methodology encompassing requirements analysis, customization, system integration, training, testing, user acceptance, go-live, and post-implementation support. The project is designed for rapid deployment at the first CHAM hospital, followed by scalable replication across additional facilities.
Ultimately, this project will enable CHAM healthcare professionals to focus on what matters most—quality patient care and safety—while ensuring financial sustainability, operational excellence, and readiness for future digital health innovations
Project Objectives
Primary Objective
To design, customize, deploy, and operationalize a fully integrated, ISO-aligned digital healthcare ecosystem for CHAM that seamlessly connects all healthcare service delivery points, funders, and patients into a single, secure, real-time platform.
Specific Objectives
Unify Patient Care Delivery: Establish a single longitudinal Electronic Health Record (EHR) accessible across all CHAM facilities and departments in real time
Improve Operational Efficiency: Automate clinical, administrative, pharmacy, laboratory, billing, and admission workflows to reduce manual processes, errors, and delays.
Enhance Revenue Assurance: Enable accurate, automated billing, receipting, claims processing, reconciliation, and shortfall management for both funded and self-paying patients.
Enable Data-Driven Decision Making: Centralize healthcare, financial, and operational data in a structure optimized for Business Intelligence (BI), analytics, and regulatory reporting.
Strengthen Patient Experience & Safety: Deliver a seamless patient journey from first contact to discharge, with improved clinical decision support, reduced waiting times, and enhanced continuity of care.
Ensure Scalability & Sustainability: Deploy a proven, modular system that can be replicated across multiple CHAM hospitals and facilities with minimal effort and cost.
Guarantee Security, Compliance & Reliability: Implement robust security, access control, encryption, monitoring, and availability mechanisms aligned with healthcare best practices and international standards.